FBI negotiator tactics you can use mid-conversation. Quick reference guide for labeling emotions, mirroring, calibrated questions, and getting to "that's right". Includes real examples for workplace, boundaries, and tough talks with your boss or team.
FBI negotiator tactics you can use mid-conversation. Quick reference guide for labeling emotions, mirroring, calibrated questions, and getting to "that's right". Includes real examples for workplace, boundaries, and tough talks with your boss or team.