PRIVACY POLICY

Last Updated: April 7th, 2026

1. INTRODUCTION

This Privacy Policy explains how Briggs Consulting LLC collects, uses, and protects your personal information when you use our website, products, and services.

Briggs Consulting LLC will be referred to as “the company” in this policy.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. INFORMATION THE COMPANY COLLECTS

2.1 Information You Provide Directly

The company collects information you provide when you:

Purchase products:

Name
Email address
Billing information (processed by payment processor - the company doesn’t store credit card details)
Company name (if purchasing corporate products)

You are bound by all third party payment terms and conditions and you agree you have read and agree to be bound by them.

Create an account:

Name
Email address
Password (encrypted)
Profile information (optional)

Take assessments:

Assessment responses (your answers to questions)
Self-ratings and feedback
Development goals and action plans

Enroll in courses:

Progress tracking (which lessons completed)
Course feedback and comments

Use coaching services:

Session notes and goals
Communication during coaching
Feedback and progress reports

Contact the company:

Email communications
Support requests
Feedback and testimonials
Reviews

2.2 Information The Company Collects Automatically

When you visit the companies website, the company automatically collects:

Technical information:

IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Pages visited and time spent
Referring website

Cookies and tracking:

The company use cookies to remember your preferences and improve user experience
You can disable cookies in your browser settings

[IF USING ANALYTICS:]

The company uses Vercel to understand how visitors use our website
This data is anonymized and aggregated

2.3 Information from Third Parties

The company may receive information from:

Payment processors (transaction confirmation)
Email service providers (email engagement data)
Social media platforms (if you connect your account)

3. HOW THE COMPANY USE YOUR INFORMATION

The company uses your information to:

3.1 Provide Products and Services

Deliver purchased products (assessments, courses, coaching)
Process payments and send receipts
Create and manage your account
Provide customer support
Send product updates, marketing purposes, and important notices

3.2 Improve Our Offerings

Analyze how products are used
Identify areas for improvement
Develop new features and products
Conduct research and analysis

3.3 Communicate With You

Send purchase confirmations and receipts
Deliver assessment results and course materials
Send newsletters and marketing communications (with your consent)
Respond to inquiries and support requests
Request feedback and testimonials

3.4 Legal and Security

Comply with legal obligations
Prevent fraud and abuse
Enforce our Terms of Service
Protect our rights and property

4. HOW THE COMPANY SHARES YOUR INFORMATION

4.1 The company does Share Information With:

Service providers who help the company operate:

Payment processors Stripe- to process transactions
Email service providers ConvertKit and Resend - to send emails
Website hosting Vercel - to host our website
Analytics providers Vercel - to analyze usage

You hereby agree to have read all of the agreements and terms and conditions of the third party providers and you agree to covenant their agreements and requirements.

Legal requirements:

When required by law, court order, or government authority
To protect our rights, property, or safety
To prevent fraud or illegal activity

Business transfers:

If the company or any interest or assets are sold, transferred, purchased ,or merged, you hereby agree and covenant the company will transfer information to the new owner, purchaser, or transferee.

4.2 The company does not Share Information With:

The company does not sell your personal information to third parties
The company does not share your assessment results with anyone without your consent

5. Entities/TEAM PRODUCTS

5.1 For Entities

If a legal entity purchases a license (e.g., team assessments, bulk coaching):

What your company sees:

Aggregate/anonymized data (overall team scores, trends)
Individual results ONLY if the legal entity opts-in to share with your employer
Completion rates and participation metrics

What the entity does NOT see without your permission:

Your individual assessment responses
Your personal development goals
Your 1:1 coaching session content

You control what is shared.

5.2 Data Sharing Control

You can choose whether to share your individual results with:

Your manager
Your company's L&D/HR team
No one (keep it private)

The company will never share your individual results without your explicit consent.

6. DATA RETENTION

6.1 How Long The Company Keeps Your Data

The company retains your information for as long as any of the following apply:

Your account is active
Necessary to provide services
Required by law or for legitimate business purposes

Specific retention periods:

Account information: Until you request deletion or 2 years of inactivity
Purchase records: 7 years (tax/accounting requirements)
Assessment results: Until you request deletion
Email communications: Until you unsubscribe
Course progress: Until you request deletion or 2 years of inactivity

7. YOU MAY REQUEST THE FOLLOWING

Whether the company agree with any such request will be at the company's sol discretion:

7.1 Access Your Information

Request a copy of all personal information the company has about you.

7.2 Correct Your Information

Update or correct inaccurate information in your account settings or by contacting the company.

7.3 Export Your Information

Download your assessment results, course progress, and other data in a portable format.

7.4 Opt-Out of Marketing

Unsubscribe from marketing emails at any time using the "unsubscribe" link in emails.

7.5 Object to Processing

Object to how the company uses your information for certain purposes.

7.6 Withdraw Consent

Withdraw consent for data processing where consent was the legal basis.

To exercise any of these rights, contact the company at briggsconsulting.coaching@gmail.com.

8. COOKIES AND TRACKING

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

8.2 How The Company Uses Cookies

Essential cookies:

Remember your login session
Store items in your shopping cart
Remember language preferences

Analytics cookies:

Understand how visitors use our website
Track which pages are most popular
Improve user experience

The company does not use advertising or retargeting cookies on this site

8.3 Managing Cookies

You can control cookies through your browser settings:

Block all cookies: Some features may not work
Block third-party cookies: Limits tracking
Delete cookies: Clears existing cookies

9. DATA SECURITY

9.1 Reasonable Measures How The Company Protect Your Information

Encryption: All data transmitted via HTTPS/SSL
Secure storage: Data stored on secure servers
Access controls: Limited employee access to personal data
Regular backups: Data backed up regularly
Payment security: PCI-compliant payment processors

9.2 No Guarantee

However, no method of transmission or storage is 100% secure. You agree and covenant with the company that any of your data and information will be secure but the company will takes steps to comply with any requirements or obligations required by law.

10. CHILDREN'S PRIVACY

By using our services you represent and warrant that you are over 18 years old. Our services are not intended for children under 18. The company does not knowingly collect information from children under 18.

If the company learns the company has collected information from a child under 18, the company will delete it immediately.

If you believe a child under 18 has provided the company information, please contact the company at briggsconsulting.coaching@gmail.com

11. INTERNATIONAL USERS

[IF YOU HAVE INTERNATIONAL CUSTOMERS:]

Our services are operated from North Carolina, USA. If you access our services from outside USA , your information may be transferred to and stored in USA.

By using our services, you consent to the transfer of your information to USA and its processing in accordance with this Privacy Policy.

[IF YOU NEED GDPR COMPLIANCE:]

11.1 For European Union Users (GDPR)

If you are in the EU, you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your data
Right to rectification (correction)
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

Legal basis for processing:

Contract performance: To provide services you purchased
Legitimate interests: To improve our services and prevent fraud
Consent: For marketing communications
Data Protection Officer: Contact the company at Briggsconsulting.coaching@gmail.com

12. CALIFORNIA PRIVACY RIGHTS

12.1 California Consumer Privacy Act (CCPA)

California residents have the right to:

Know what personal information the company collects
Know whether the company sell or disclose personal information
Opt-out of the sale of personal information
Access their personal information
Request deletion of personal information
Non-discrimination for exercising these rights

The company does not sell your personal information.

To exercise your CCPA rights, contact the company at Briggsconsulting.coaching@gmail.com

13. DO NOT TRACK SIGNALS

The company cannot agree to honor a "Do Not Track" feature or request. The company's website might contain links to third party websites. The company does not currently respond to Do Not Track signals.You hereby covenant and agree to the compliance and privacy practices for third party providers to any extent.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. The company is not responsible for the privacy practices of those websites.

The company encourages you to review the privacy policies of any third-party websites you visit.

15. CHANGES TO THIS PRIVACY POLICY

The company may update this Privacy Policy from time to time. Changes will be effective immediately upon posting.

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

For significant changes, the company may notify you via email or a prominent notice on our website.

16. CONTACT THE COMPANY

If you have questions about this Privacy Policy or how the company handle your information, please contact the company:

Briggs Consulting LLC
Email: Briggsconsulting.coaching@gmail.com
Address: 5540 Centerview Dr. Ste. 204, Raleigh, NC, 27606-8012

END OF PRIVACY POLICY