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TERMS OF SERVICE AGREEMENT

Last Updated: April 7th, 2026

1. ACCEPTANCE OF (AGREEMENT)

These terms of service constitute an agreement between the client and Briggs Consulting LLC.

Provided you comply with this agreement by accessing or using any Briggs Consulting LLC website, products or services (including assessments, courses, coaching, and related materials), you hereby to be bound by these terms of service agreement. If you do not agree to these terms, do not use company products or services.

Briggs Consulting LLC, referred to as company in these terms.

2. PRODUCTS AND SERVICES

2.1 Digital Products

The companys offer’s digital products including but not limited to:

  • Leadership assessments (Build Your Brand, Build Your Leadership Presence, and others)
  • Online courses
  • Coaching programs
  • Digital resources and templates
  • Software tools and applications

2.2 Nature of Products

All products are digital deliverables provided electronically. You will receive access via email or through the company website platform.

2.3 No Physical Products

The company does not ship physical products, company products are digital services only.

3. PURCHASES AND PAYMENTS

3.1 Pricing

Prices for the company's products are listed on the company website and may change at any time. The price you pay is the price displayed at the time of purchase.

3.2 Payment Processing

Payments are processed through secure third-party payment processors. The company does not store your credit card information.

3.3 Currency

All prices are in USD unless otherwise stated.

3.4 Taxes

You are responsible for any applicable sales tax, VAT, or other taxes based on your location.

4. REFUND POLICY

(No Refunds): Due to the digital nature of the companies products, once payment is received there is no refund whatsoever, all sales are final.

See Paragraph 8. Specific to Coaching.

5. USER ACCOUNTS

5.1 Account Creation

Some products require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying the company immediately of unauthorized access at: Briggsconsulting.coaching@gmail.com

5.2 Account Termination

The company reserves the right to suspend or terminate your account if you violate these Terms of Service.

6. INTELLECTUAL PROPERTY

6.1 Ownership

All content, including text, graphics, logos, assessments, frameworks, courses, videos, and software, is owned by the company and protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

You hereby agree when you purchase a product, you receive a limited, non-exclusive, non-transferable license to use the product for your own personal, non-commercial use only. Any commercial or other uses are prohibited.

6.3 Prohibited Uses

You may NOT:

  • Reproduce, distribute, or share the companies products with others
  • Sell, rent, or sublicense the companies products
  • Modify, reverse engineer, or create derivative works
  • Use the companies content for commercial purposes without permission
  • Remove copyright notices or watermarks

7. ASSESSMENTS AND DEVELOPMENTAL TOOLS

7.1 Nature of Assessments

The company's assessments (Build Your Brand, Build Your Leadership Presence, etc.) are developmental tools, and are not diagnostic or medical instruments, do not result in any diagnosis and should not be used for any medical direction or purposes.

7.2 No Professional Advice

Assessment results do not constitute:

  • Medical, psychological, or mental health advice, therapy and counseling
  • Legal, financial, or career counseling, therapy
  • Professional diagnosis or treatment and are for general use

You agree for any medical or psychological you agree and covenant to seek the appropriate advice and treatment for the applicable condition.

While the company strives for accuracy, assessment results are based on self-reported information and are for developmental and general informational purposes only. You should discuss any results with the appropriate professional or provider.

Results may vary based on your responses and your interpretation.

7.3 Limitation of Liability

The Company is not responsible for decisions you make based on assessment results. By using any of the products or services you agree and covenant that you assume full responsibility for using and applying the information provided.

7.4 ASSESSMENT DISCLAIMER

You agree hereby covenant that For use on all assessment results pages (Build Your Brand, Build Your Leadership Presence, Leadership Capability, etc.)

VERSION 1: FULL DISCLAIMER (For results page - comprehensive)

IMPORTANT DISCLAIMER

This assessment provides developmental feedback based on your self-reported responses.

It is designed for personal and professional development purposes only.

This assessment is NOT:

  • A medical, psychological, or psychiatric diagnostic tool
  • A substitute for professional mental health treatment
  • A predictor of job performance or career success
  • A legally binding evaluation or recommendation
  • A guarantee of specific outcomes or results

Assessment results are:

  • Based on your self-reported information at a single point in time
  • Subject to interpretation and may vary with repeated use
  • Intended for developmental reflection and growth
  • Not validated for use in hiring, promotion, or termination decisions

If you are experiencing mental health concerns, you hereby agree that you will consult a licensed mental health professional and provider. This assessment is not a replacement for therapy, counseling, or medical treatment.

By viewing these results, you acknowledge that you understand the developmental nature of this assessment and assume full responsibility for how you use and apply the information provided.

For questions about your results, please contact briggsconsulting.coaching@gmail.com

VERSION 2: SHORT DISCLAIMER (For top of results page - concise)

⚠️ IMPORTANT DISCLAIMER

This assessment provides developmental feedback for personal growth and is not a medical, psychological, or diagnostic tool. Results are based on your self-reported responses and are for developmental purposes only. If you need professional mental health support, you hereby agree to consult a licensed therapist or counselor.

VERSION 3: INLINE DISCLAIMER (For assessment intro page - before taking)

Before You Begin

This assessment is designed to provide you with developmental insights about [your brand/your leadership presence/your leadership capabilities].

Please note:

  • This is a developmental tool, not a diagnostic instrument
  • Your responses are confidential and used only to generate your personalized results
  • There are no "right" or "wrong" answers - answer honestly for the most useful feedback
  • Results are based on your self-perception at this moment in time
  • This assessment does not replace professional coaching, therapy, or medical advice

By proceeding, you acknowledge that you understand the developmental nature of this assessment.

WHERE TO USE EACH VERSION:

VERSION 1 (Full Disclaimer):
  • Assessment results page (main results display)
  • PDF results downloads
  • Email delivery of results
VERSION 2 (Short Disclaimer):
  • Top of results page (in yellow highlighted box)
  • Assessment completion confirmation page
  • Assessment dashboard (if showing multiple assessments)
VERSION 3 (Inline Disclaimer):
  • Assessment introduction page (before user starts)
  • Purchase page description
  • Product description pages

LEGAL PROTECTION ELEMENTS:

What this disclaimer does:

  • ✅ Clarifies purpose: Development, not diagnosis
  • ✅ Limits liability: Not responsible for decisions made based on results
  • ✅ Sets expectations: Results are self-reported and interpretive
  • ✅ Directs to professionals: If mental health issues, seek licensed help
  • ✅ Gets acknowledgment: User understands the nature of the tool

What this disclaimer does NOT do:

  • ❌ Doesn't eliminate all legal risk (nothing does)
  • ❌ Doesn't replace proper insurance (you still need E&O insurance)
  • ❌ Doesn't protect against gross negligence or intentional harm

SPECIFIC DISCLAIMERS BY ASSESSMENT:

For Build Your Brand:

ABOUT YOUR RESULTS

Your Build Your Brand assessment provides insights into how you may be perceived professionally. These results are:

  • Based on your self-assessment of your professional brand
  • Intended to spark reflection and guide brand-building efforts
  • Not a measurement of your actual workplace reputation (which would require 360-degree feedback from colleagues)
  • Developmental tools, not performance evaluations

Your brand perception may differ from how others see you. For the most accurate picture of your professional brand, consider gathering feedback from colleagues, managers, and others in your network.

For Build Your Leadership Presence:

ABOUT YOUR RESULTS

Your Build Your Leadership Presence assessment provides insights into how you show up as a leader. These results are:

  • Based on your self-perception of your leadership presence
  • Intended to identify areas for development and growth
  • Not a comprehensive evaluation of your leadership effectiveness (which would require input from your team and colleagues)
  • Developmental feedback, not performance ratings

Leadership presence is context-dependent and can vary by situation. These results reflect a snapshot in time and may change as you develop.

For Leadership Capability (360 version):

ABOUT YOUR 360 RESULTS

Your Leadership Capability 360 assessment includes feedback from multiple raters (yourself, your manager, peers, direct reports, and others). These results are:

  • Based on perceptions of your leadership behaviors at this point in time
  • Intended to identify development opportunities and growth areas
  • Not a performance review or evaluation for hiring/promotion/termination
  • Developmental feedback, not diagnostic or predictive tools

Perceptions can vary between raters based on their relationship with you and their observations. Gaps between self and others' ratings are common and valuable for development.

All individual rater feedback is confidential and anonymized (except your manager's feedback, which may be identified). Results should be discussed in the context of your overall development goals.

Entity/TEAM ASSESSMENT DISCLAIMERS:

For Entity Clients (L&D teams):

DISCLAIMER FOR ORGANIZATIONAL USE

This assessment is designed for leadership development purposes and should be used as part of a comprehensive development program.

This assessment should NOT be used as the sole basis for:

  • Hiring decisions
  • Promotion or demotion decisions
  • Termination decisions
  • Compensation changes
  • Performance evaluation ratings

While assessment results can inform development conversations, they should be considered alongside other sources of information including:

  • Performance data and metrics
  • Manager observations and feedback
  • Peer and stakeholder input
  • Actual work outcomes and results

Entities using this assessment assume responsibility for how results are used and communicated within their Entity.

Individual assessment results should be kept confidential between the individual and their development coach/manager, unless the individual opts-in to broader sharing.

8. COACHING SERVICES

8.1 Nature of Coaching

Coaching services are developmental and goal-oriented, not therapy or medical treatment in any way. You hereby agree and covenant if you need mental health support, or other medical advice please consult the appropriate medical or health professional.

8.2 Coaching Agreement

Coaching services are governed by a separate coaching agreement signed at the time of engagement.

8.3 Cancellation Policy

  • If you cancel within 25 hours notice or more you will be provided a full refund or reschedule
  • Late cancellations within 24 hours: will be charged 50% of the session

9. COURSES AND EDUCATIONAL CONTENT

9.1 Access Period

Course access is provided for up to 1 year from date of purchase unless otherwise stated.

9.2 Course Updates

The company may update course content at any time. You hereby agree you are not entitled to a refund what so ever do to course updates.

9.3 Completion

Course completion is self-paced. The company does not guarantee specific outcomes or results from completing courses.You hereby agree that the usefulness of course content is going to be based on many factors including how you utilize it and how you implement it and your individual characteristics.

10. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW:

The companies products and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of results

The Company does not warrant that:

  • The company products will meet your specific requirements
  • The companies services will be uninterrupted or error-free
  • Results from using the companies products will be accurate or reliable
  • The products or services results are not guaranteed.
  • You will not be able to continually be able to access our content due to internet and power issues.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

You hereby agree and covenant that the company, its members, managing members, agents, contractors, owners, third parties, representatives, employees, are not and should not be liable at any time for any:

  • Indirect, incidental, special, or consequential damages
  • Lost profits, revenue, or data
  • Damages resulting from your use or inability to use the companies products or services
  • Decisions made based on the companies content or advice

MAXIMUM LIABILITY: The company's total liability to you for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim within the past year.

12. INDEMNIFICATION

You hereby agree and covenant to agree to indemnify and hold harmless the company and it’s managers, managing members, owners, agents, third parties, contractors, representatives, from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the companies products or services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Lawsuits, liabilities, damages arising from your use of our products and services.
  • Your failure to comply with this agreement or violation of this agreements
  • The failure of any of your representatives, covenants, to remain true and accurate at any time now or in the future
  • Holds harmless the company for any and all violations of the agreement or any failure or misuse of the products or services, any failure to seek medical, mental health, or professional advice.

13. USER CONTENT AND FEEDBACK

13.1 Feedback

You hereby agree and covenant if you provide feedback, suggestions, or ideas to the company, you grant the company the right to use them without compensation or obligation to you.

13.2 Testimonials

You hereby and covenant if you provide a testimonial and review and /or feedback, you grant the company permission to use it in the companies marketing materials unless you request at the time you submit it to the company that you do not want the company to publicize it, if you do not do this then you agree the company has the right to publicize it world wide.

14. PRIVACY

Your use of the company's products and services is also governed by the company's Privacy Policy, available at coachbriggs.com/privacy.

You hereby consent and agree by using the companies products, you consent to the companies collection and use of your information as described in the Privacy Policy.

15. MODIFICATIONS TO TERMS

The company reserves the right to modify this agreement at any time. Changes will be effective immediately upon posting to the company's website.

Your continued use of the company's products and or services after any updates or changes constitutes acceptance of any and all of the modified terms.

16. TERMINATION

The company reserves the right to terminate your access to the company's products or services at any time, with or without cause, with or without notice to you.

Upon termination:

  • Your license to use the companies products ends immediately
  • You must cease all use of the companies content
  • The company is not obligated to provide refunds to you what so ever

17. GOVERNING LAW

This agreement is governed by the laws of North Carolina, US without regard to conflict of law principles.

You hereby agree that any and all disputes arising from this agreement and or your use of the companies products or services shall be resolved exclusively in and pertaining to the courts of Cabarrus County, NC. As applicable claims rising under state or federal law.

18. DISPUTE RESOLUTION

You agree and covenant before filing any legal claim, you agree to contact the company at briggsconsulting.coaching@gmail.com to attempt to resolve the dispute informally before proceeding to any legal action.

19. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20. ENTIRE AGREEMENT

This agreement, together with the company's Privacy Policy and any separate agreements for specific services, constitute the entire agreement between you and the company.

21. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact the company:

Briggs Consulting LLC
Email:briggsconsulting.coaching@gmail.com
Address: 5540 Centerview Dr. Ste 204, Raleigh, NC 27606-8012

22. ACKNOWLEDGMENT

By checking the box at purchase or by using the company's products, you acknowledge that you have read, understood, and agree to be bound by This Agreement.

END OF TERMS OF SERVICE AGREEMENT